Finally, open this folder in the same way as above:Īnd move it to the Trash, if present. If so, move that subfolder- not the "Application Support" folder-to the Trash.Ĥ. Inside it there may be a subfolder with this name: The trojan will now be inactive, but there are a few more components of it that should be cleaned up.Ī folder named "Application Support" will open. Move any that you have to the Trash and close the Finder window. Here * stands for a variable six-digit number. Inside the folder you just opened, there may be files with any of the following names: A folder named "LaunchAgents" will open.Ģ. You won't see what you pasted because a line break is included. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:įrom the menu bar and paste into the box that opens by pressing command-V. You may have installed the "Crossrider" trojan. Just wondering in case Google Drive in the menu bar is related to this at all if you run Google Drive on your Mac?There is no need to download anything to solve this problem. And I noticed that Google Drive automatically updated to a new version recently, and since around that time (I don't know exactly when it was updated since it does it automatically) my computer hasn't been quite as laggy-even running it for 5 days without a restart Window Server is only at 1 GB, which is still a lot-but far less less than the 32 GB it was taking up before. I do in fact have Google Drive in the menu bar which animates when it's syncing files. They just wrote back requesting more diagnostic info, and the weird thing is that they specifically asked if I have anything in my menu bar that animates. I had submitted a bug report to Apple earlier in February about the slowness after using the computer for extended periods and also including a sysdiagnose file and screenshot of Window Server's memory usage for them. Have you noticed any changes in the performance of your Mac?
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